Welcome to Jiffy Lube Baltimore Coop

The Baltimore area Jiffy Lube owners strive to provide you with excellent service. Your feedback is vital in helping us achieve our goal. We greatly appreciate you taking the time to tell us about your recent experience. To show our appreciation, you will receive a coupon for savings on your next Jiffy Lube Signature Service® Oil Change once you have completed and submitted our survey.
Thank you for your business and we look forward to servicing your vehicle again soon.

1 .

Location

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2 .

How would you rate the overall service you received during your recent visit to Jiffy Lube?
Excellent Very Good Average Poor Unacceptable

Please make a selection above.

3 .

Upon arrival, were you greeted by a Jiffy Lube employee in a timely fashion?
Yes No I don't recall

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4 .

Did a Jiffy Lube employee say “Welcome to Jiffy Lube, are you here for a Signature Service Oil Change today?”
Yes No I don't recall

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5 .

Were you provided with the specific manufacturer recommendations regarding the maintenance of your vehicle?
Yes No I don't recall

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6 .

Were you then shown an estimate on the color monitor for the requested services?
Yes No I don't recall

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7 .

How would you rate the speed of your service?
Excellent Very Good Average Poor Unacceptable

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8 .

How would you rate the overall professionalism of the Jiffy Lube employees?
Excellent Very Good Average Poor Unacceptable

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9 .

Did a Jiffy Lube Employee thank you for choosing Jiffy Lube?
Yes No I don't recall

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10 .

Will you return to this Jiffy Lube service center?
Yes No

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11 .

If you checked ‘No’ in question 10, can the Jiffy Lube owner contact you to find out more?
(If you select yes, please be sure to provide your contact information before submitting this survey.)
Yes No

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12 .

Would you recommend Jiffy Lube to a friend?
Yes No

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13 .

Additional comments/suggestions on ways we can improve your experience at Jiffy Lube:

Additional Information (*must be included to receive your $7 off coupon)

Name

Name is required for contact.

Email Address *

Phone Number

Phone Number or Email Address is required for contact.

Mailing Address

City

State

Zip

Date of Service