The Baltimore area Jiffy Lube owners strive to provide you with excellent service. Your feedback is vital in helping us achieve our goal. We greatly appreciate you taking the time to tell us about your recent experience. To show our appreciation, you will receive a coupon for savings on your next Jiffy Lube Signature Service® Oil Change once you have completed and submitted our survey.
Thank you for your business and we look forward to servicing your vehicle again soon.

1 .

Location

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2 .

How would you rate the overall service you received during your recent visit to Jiffy Lube?

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3 .

Upon arrival, were you greeted by a Jiffy Lube employee in a timely fashion?

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4 .

Did a Jiffy Lube employee say “Welcome to Jiffy Lube, are you here for a Signature Service Oil Change today?”

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5 .

Were you provided with the specific manufacturer recommendations regarding the maintenance of your vehicle?

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6 .

Were you then shown an estimate on the color monitor for the requested services?

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7 .

How would you rate the speed of your service?

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8 .

How would you rate the overall professionalism of the Jiffy Lube employees?

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9 .

Did a Jiffy Lube Employee thank you for choosing Jiffy Lube?

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10 .

Will you return to this Jiffy Lube service center?

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11 .

If you checked ‘No’ in question 10, can the Jiffy Lube owner contact you to find out more?
(If you select yes, please be sure to provide your contact information before submitting this survey.)

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12 .

Would you recommend Jiffy Lube to a friend?

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13 .

Additional comments/suggestions on ways we can improve your experience at Jiffy Lube:

Additional Information (*must be included to receive your $7 off coupon)

Name

 Name is required for contact.

Email Address *

Phone Number

 Phone Number or Email Address is required for contact.

Mailing Address

City

State

Zip

Date of Service